Purpose of the job

The incumbent of this position is responsible for ensuring that all documents related to Cash Verification are truthful and in compliance with legislation and internal policies. To do this, he must maintain close relations with the stores in order to reduce and resolve cash discrepancies.

Key Responsibilities

• Verify the various store transactions: exchanges / refunds, tax exemptions and all other store actions to ensure compliance with procedures and policies of the company to minimize losses due to errors and fraudulent actions;
• Act as a technical support and advisory service to store staff;
• Analyze certain reports related to all transactions for anomalies;
• Ensure that registers are balanced at closing and that no bank deposits are missing;
• Answer to partners’ gift card requests;
• Place deposit slips orders for our stores;
• Place coin orders for our stores;
• Follow up with stores to ensure policies and procedures are understood and followed to minimize and correct errors;

Your profile

• Rigor and precision: You have a keen eye for detail, which allows you to ensure fair reconciliations and to quickly detect any anomalies.
• Analytical mind: You know how to analyze reports and transactions in order to identify errors or unusual behaviors and propose appropriate solutions.
• Service and collaboration: You like to offer clear and professional support to the store teams and our external partners.
• Integrity and accountability: You understand the importance of following policies and procedures to protect the business from loss and fraud.
• Organization and reliability: You efficiently manage several follow-ups at once, whether orders, verifications or special requests, while meeting deadlines.

Requirements

• Bilingualism essential in French and English (spoken and written) (The person will be communicating with people outside of Quebec);
• Experience in retail (an asset);
• Experience working with in-store cash registers (an asset);
• Proficient in Intermediate/Advanced Excel.

Permanent, full time

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